Frequently Asked Questions

Before contacting us, please browse our FAQ.
Is Insurance necessary?

Yes it is, but is at your discretion. It covers you should loss or damage occur when your goods are in transit. Please read our Product Disclosure Statement for additional information.  You can read more at the bottom of the Moving section.

What do I need to prepare before moving?

Before your moving day, to ease headaches and stress we have created a Your Moving Checklist document for you to print and check off all relevant items on the.

Do I need to be attendance when my goods are picked up and delivered?

Yes, either you or a person authorized to act on your behalf is required to be in attendance.

Do Allen Moving help pack?

Yes we do!  When Allen professionally packs your home you can be confident that your possessions will arrive safely at their destination. Our expert highly skilled and trained packers use the latest techniques and materials for the best possible protection during the move.

Allen Moving offers a range of packing services, from entire households to simply looking after your most fragile possessions.

What if I pack myself?

Allen is able to provide you with a large selection of quality packing materials and equipment to suit your budget and needs.

Alternatively, should you use your own resources, these would need to be suitable for the task.

How about unpacking?

Allen valet service is the answer.  Our trained and professional valet unpacking team help you settle in by doing it all.

When you arrive the cartons are gone and your belongings are cleaned and put in place. Beds are made with fresh linen, books arranged, kitchen set-up and ready for that first meal, clothes unpacked, bedrooms organised and lovely fresh cut flowers left with our compliments.

Allen makes sure your new home is ready for your new life.

Clutter a problem?

An Allen team will visit your home to pack unwanted items and deliver them to our storage facility until you are ready for their return.

Storage of Household Goods

Allen is able to provide secure storage facilities for your belongings for any period of time.

Restricted Goods

Dangerous goods and toxic materials are unable to be transported by Allen.

Online Quotation

To assist in planning your move within Australia. We are able to provide an estimated cost based on your needs.
Request a Quote Now

In-Home Visit

Let our experienced and professional team visit you at home for an obligation free quote.
Request an In-Home Visit

Request a Call Back

WE will return your call promptly to discuss your needs.
Request a Call Back
Phone: (03) 9646 2627
Fax: (03) 9646 5158
Address: 250D Ingles Street, Port Melbourne VIC 3207
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