Frequently Asked Questions

Is insurance necessary?

Yes it is, but is at your discretion. It covers you should loss or damage occur when your goods are in transit. Please read our Product Disclosure Statement for additional information.  You can read more at the bottom of the Moving section.

How to prepare for move

Before your moving day, to ease headaches and stress we have created a Your Moving Checklist document for you to print and check off all relevant items on the.

Do I need to be attendance?

Yes, either you or a person authorized to act on your behalf is required to be in attendance.

Do Allen Moving help pack?

Yes we do!  When Allen professionally packs your home you can be confident that your possessions will arrive safely at their destination. Our expert highly skilled and trained packers use the latest techniques and materials for the best possible protection during the move.Allen Moving offers a range of packing services, from entire households to simply looking after your most fragile possessions.

Can I pack everything myself?

Allen is able to provide you with a large selection of quality packing materials and equipment to suit your budget and needs.Alternatively, should you use your own resources, these would need to be suitable for the task.

Are you able to help unpack?

Allen valet service is the answer.  Our trained and professional valet unpacking team help you settle in by doing it all.When you arrive the cartons are gone and your belongings are cleaned and put in place. Beds are made with fresh linen, books arranged, kitchen set-up and ready for that first meal, clothes unpacked, bedrooms organised and lovely fresh cut flowers left with our compliments.Allen makes sure your new home is ready for your new life.

Clutter problem?

An Allen team will visit your home to pack unwanted items and deliver them to our storage facility until you are ready for their return.

Storage of household goods

Allen is able to provide secure storage facilities for your belongings for any period of time.

Do you move restricted goods?

Dangerous goods and toxic materials are unable to be transported by Allen.

contact

We’d love to have a chat about your needs, and are happy to organise a home-visit.

Get an online quote

250D Ingles Street, Port Melbourne, Victoria 3207 Australia

P: (03) 9646 2627 F: (03) 9646 5158

 

info@allenmoving.com.au

GOOGLE MAP >

 

We service Metropolitan Melbourne with our core business centred around the inner suburbs.

 

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Both guys that picked up and returned Furniture did a fantastic job – very meticulous, professional and organised at their jobs.

  • Mrs G Kotsaros, Middle Park – Local Removal

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Customer Reviews

Allen Moving

Customer Reviews

Mrs. O’Farrell, Sydney November, 2020

Website
Excellent service & care taken with all aspects of moving my apartment from Melbourne to Sydney. I will continue to recommend you. Patience with many changes of date really appreciated as was the follow-up.

Bronwyn Arnold October, 2020

Google
Allen Moving and Storage made our move an absolute breeze! From professional, friendly office support to THE MOST OUTSTANDING TEAM- it all went off without a hitch! The Allen Boys were brilliant, fast, fastidiously careful and nothing was too much trouble for them-even assembling flat packed tables. Will never be able to thank Ben, Vee, Swanny, Tim, Jason, Dan and whole team for going well above and beyond. Sorry about the stairs guys!!

Leroy Melbourne November, 2020

Google
Stress free and an easy experience with Allen Moving. They arrived on time and carefully wrapped, packed and moved all my furniture. Thank you!

Maurizio Esposito October, 2020

Google
No-one's ever at their best on moving day and certainly I wasn't at mine. When the guys from Allen's arrived, the place was a disaster. I was only half packed and I was in tears. "It's OK," they said. "We'll get there." And we did. Cheerfully. When the last item, the refrigerator, was ready to be loaded, they opened it to find it completely full. "No worries," they said and carefully unpacked the contents themselves. When the loading dock I'd promised, somehow turned out to be an inaccessible carpark, there was not a grumble even though it meant a lot longer and harder unpack. I'll be ever grateful to Ben and his team. They stuck through me through one of my worst days. Thank you. Book them for your next move - they'll make your worst day seem not so bad at all. Caro Llewellyn

Rachel Fortunaso November, 2020

Google
The team at Allen are fantastic! Professional, courteous, and meticulous in their handling of our furniture. I can highly recommend their speedy service to anyone looking for a storage or removal service and wouldn't hesitate to use them again.

Antoinette brandi June, 2020

Google
The Allen’s moving team were absolutely fantastic. Everyone from the front office staff to the removalists were extremely helpful and professional. I needed furniture removed from a three storey house that had some real challenges and then needed to avail myself of Allen’s storage facilities while my apartment was being renovated.

Yesterday Allen’s arrived on time and delivered all my furniture in a timely and professional manner. This time they had to tackle the challenges of lifting two heavy King Living sofas into a lift. Again managed with great care and professionalism. They are the best removalists I have ever engaged and highly recommend them.

Marguerite Klaic October, 2020

Google
I highly recommend Allen Moving and Storage. We have used this business for three moves, and twice for storage over the last eleven years. On each occasion our job has been completed efficiently and Ben, and his team, have taken great care with our possessions. Very professional, friendly outfit.

Penny Iredale I October, 2020

Google
I have now used Allen Moving and Storage to move home twice and could not give them a better review. The first time we moved we had the Allen team wrap and pack our belongings and everything arrived in perfect condition at the other end.
Recently we moved interstate and had already left the house (State) when Ben came to quote. He is incredible - honest, reliable, accurate and I was so happy to leave our things in his capable hands. Everything was completed on time and 100% . Absolutely worth using this company over others for piece of mind and great service.

Jason Christensen 2019

Google
The best quality moving and storage company I have ever used.
The staff at Allen Moving and Storage are obviously well trained industry professionals. Well presented, punctual and they looked after my possessions like they where there own.

Awesome job guys!

De-Arne Campbell 2019

Google
Ben and Marcus were amazing. On time, super helpful and nothing too difficult. The left the place neat and tidy, and even helped me move something I’d been wanting to shift and couldn’t work out how to do it! I’d recommend these guys every time. This is the third time I’ve used Allen’s and I wouldn’t hesitate to use them again and I would definitely recommend them to anyone!!!